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This is the first of series of articles on practical and proven keys to getting world class results. The practices described are proven practices of Pal’s Sudden Service, applicable to all organizations.  To learn more, attend Pal’s BEI “Achieving World Class Results” class. Leadership is the key to excellence. No company has achieved it and… Read more »

 Everyone ought to have an elevator talk about their organization. This is a 30-45 second description of your company, what makes it special, and drives people to come by. Here’s Pal’s elevator talk, if talking to a business person: Pal’s Sudden Service is a regional quick service restaurant with 22 locations in East Tennessee and… Read more »