Unless notified in advance, all listed public courses begin at 8:00am each day, and end at 5:00pm.

Classes are only available by advanced registration. There is no walk-in registration. If you do not have a confirmed registration based on advanced payment, do not assume the class is offered or that seats are available.

Pricing for all public courses per person:

  • 1-day courses (LEAN for Service & Healthcare, Training to 100%, Spectacular Customer Service): $575
  • 2-day courses (Achieving World-Class Results): $975

Note: All courses can be taught as a private session exclusively for your organization either at your site or in Kingsport, TN.  McClaskey Excellence Institute also does consulting related to your organization’s specific opportunities for improvement.

For more information, including pricing and availability, contact Katie Wood at 423-914-2447 or  katiewood@mcclaskeyexcellence.com.