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July 2020

Achieving World-Class Results

July 8 @ 8:00 am - July 9 @ 5:00 pm UTC-5
McClaskey Excellence Institute Kingsport, TN United States

Our most attended class - a great place to start. Description This training class offers a total perspective on how the various management systems of Pal’s Sudden Service are integrated to produce world-class results. Participants will learn Pal’s management practices in human resources, process management, customer focus, and leadership that create a high performance culture. The class includes a behind-the-scenes tour of Pal’s and Q&A with senior management. Come away with principles and practices that you can immediately integrate into…

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Achieving World-Class Results

July 14 @ 8:00 am - July 15 @ 5:00 pm UTC-5
McClaskey Excellence Institute Kingsport, TN United States

Our most attended class - a great place to start. Description This training class offers a total perspective on how the various management systems of Pal’s Sudden Service are integrated to produce world-class results. Participants will learn Pal’s management practices in human resources, process management, customer focus, and leadership that create a high performance culture. The class includes a behind-the-scenes tour of Pal’s and Q&A with senior management. Come away with principles and practices that you can immediately integrate into…

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Spectacular Customer Service

July 16 @ 8:00 am - 5:00 pm UTC-5
McClaskey Excellence Institute Kingsport, TN United States

Learn how extraordinary organizations create life-long customers through spectacular customer service. Description What can you give your customers that makes them want to come back more often, brag to others about how great your organization is, and have no additional ongoing costs? The answer: spectacular customer service. Based on the benchmark practices of world-class organizations, this hands-on workshop will provide eight proven keys to consistently delivering spectacular customer service, including the three main steps that give organizations an edge over…

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Achieving World-Class Results

July 29 @ 8:00 am - July 30 @ 5:00 pm UTC-5
McClaskey Excellence Institute Kingsport, TN United States

Our most attended class - a great place to start. Description This training class offers a total perspective on how the various management systems of Pal’s Sudden Service are integrated to produce world-class results. Participants will learn Pal’s management practices in human resources, process management, customer focus, and leadership that create a high performance culture. The class includes a behind-the-scenes tour of Pal’s and Q&A with senior management. Come away with principles and practices that you can immediately integrate into…

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August 2020

Achieving World-Class Results

August 19 @ 8:00 am - August 20 @ 5:00 pm UTC-5
McClaskey Excellence Institute Kingsport, TN United States

Our most attended class - a great place to start. Description This training class offers a total perspective on how the various management systems of Pal’s Sudden Service are integrated to produce world-class results. Participants will learn Pal’s management practices in human resources, process management, customer focus, and leadership that create a high performance culture. The class includes a behind-the-scenes tour of Pal’s and Q&A with senior management. Come away with principles and practices that you can immediately integrate into…

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September 2020

Achieving World-Class Results

September 1 @ 8:00 am - September 2 @ 5:00 pm UTC-5
McClaskey Excellence Institute Kingsport, TN United States

Our most attended class - a great place to start. Description This training class offers a total perspective on how the various management systems of Pal’s Sudden Service are integrated to produce world-class results. Participants will learn Pal’s management practices in human resources, process management, customer focus, and leadership that create a high performance culture. The class includes a behind-the-scenes tour of Pal’s and Q&A with senior management. Come away with principles and practices that you can immediately integrate into…

Find out more »

Achieving World-Class Results

September 22 @ 8:00 am - September 23 @ 5:00 pm UTC-5
McClaskey Excellence Institute Kingsport, TN United States

Our most attended class - a great place to start. Description This training class offers a total perspective on how the various management systems of Pal’s Sudden Service are integrated to produce world-class results. Participants will learn Pal’s management practices in human resources, process management, customer focus, and leadership that create a high performance culture. The class includes a behind-the-scenes tour of Pal’s and Q&A with senior management. Come away with principles and practices that you can immediately integrate into…

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Training to 100%

September 24 @ 8:00 am - 5:00 pm UTC-5
McClaskey Excellence Institute Kingsport, TN United States

All organizations train. Learn how extraordinary organizations train to 100%. Description This hands-on workshop will provide proven keys to successful training practices that can take your organization’s performance from ordinary to extraordinary. It’s an overlooked fact that extraordinary organizations have outstanding training processes. They don't settle for less than 100%. No matter how good your workforce is, world-class performance does not happen by accident! Leaders of extraordinary organizations understand that to outperform their competition, they first have to out-train them.…

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October 2020

Achieving World-Class Results

October 7 @ 8:00 am - October 8 @ 5:00 pm UTC-5
McClaskey Excellence Institute Kingsport, TN United States

Our most attended class - a great place to start. Description This training class offers a total perspective on how the various management systems of Pal’s Sudden Service are integrated to produce world-class results. Participants will learn Pal’s management practices in human resources, process management, customer focus, and leadership that create a high performance culture. The class includes a behind-the-scenes tour of Pal’s and Q&A with senior management. Come away with principles and practices that you can immediately integrate into…

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Achieving World-Class Results

October 20 @ 8:00 am - October 21 @ 5:00 pm UTC-5
McClaskey Excellence Institute Kingsport, TN United States

Our most attended class - a great place to start. Description This training class offers a total perspective on how the various management systems of Pal’s Sudden Service are integrated to produce world-class results. Participants will learn Pal’s management practices in human resources, process management, customer focus, and leadership that create a high performance culture. The class includes a behind-the-scenes tour of Pal’s and Q&A with senior management. Come away with principles and practices that you can immediately integrate into…

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