McClaskey Excellence Institute Vice President David M. Jones Receives Ned R. McWherter Leadership Award

Jones recognized for outstanding leadership in the pursuit of performance excellence KINGSPORT, Tenn., March 2020 — David M. Jones, vice president of McClaskey Excellence Institute, has received the 2020 Ned R. McWherter Leadership Award from the Tennessee Center for Performance Excellence. In a ceremony held February 27, 2020 at the Franklin Cool Springs Marriott in… Read more »

How to Select Your Initial Projects

All McClaskey Excellence Institute classes are set up to inspire and enable all participants to successfully take the knowledge learned in the classroom and convert that knowledge into actions on the job. One of the ways McClaskey Excellence Institute does this, and a hallmark of all of their  classes, is to incorporate project selection —… Read more »

Designing Processes to Sustain the Gain

Shannon, a consulting client of McClaskey Excellence Institute, who heads a large and rapidly growing brand, asked a very insightful question during a recent consulting session. We had been talking about designing processes for sustainability. The key challenge, once a desirable change has been created, is to sustain that change by integrating it into the… Read more »

What We Focus on Is What is Important

One of the keys to an operationally excellent organization that we teach at McClaskey Excellence Institute is that everything you do should be the best known way to accomplish your organizations’ Mission. Focusing everything on the best known ways to achieve the Mission harmonizes all of a company’s actions toward a single, unified purpose. Pal’s… Read more »