“How many of you would like to be extraordinary in how you do your job?” This is the question that we use to start off each of our “Achieving World-Class… Read more »
Blog
McClaskey Keynote Speaker at the Canadian Quality Conference
(Kingsport, Tenn.) Pal’s Business Excellence Institute president David McClaskey will be the keynote speaker at the Fourth Canadian Quality Congress in Ottawa, Ontario, Canada next week. The theme of the… Read more »
May 4, 2011 Proclaimed David McClaskey Day
Dennis R. Phillips, Mayor of Kingsport, Tennessee, recently proclaimed that May 4, 2011 be recognized as David McClaskey day. David was honored because of his lifetime of achievement as a… Read more »
Thom Crosby Shares Insight on Baldrige Implementation
During the Q&A session of the Achieving World-Class Results public training class in February of 2011, Thom Crosby, CEO, Pal’s Sudden Service, shares Pal’s experience of utilizing Performance Excellence and the Baldrige criteria… Read more »
Pal’s BEI Featured in Nation’s Restaurant News
Pal’s Business Excellence Institute was pleased to be featured in the April 4, 2011 Nation’s Restaurant News article entitled Model of Efficiency. The article highlights how Pal’s BEI training and consulting impacted… Read more »
McClaskey Presented McWherter Leadership Award
David J. McClaskey, president of Pal’s Business Excellence Institute, was presented the The Tennessee Center for Performance Excellence (TNCPE) 2011 Ned R. McWherter Leadership Award Winner at the Excellence in… Read more »
McClaskey on Living the Mission
David McClaskey, President of Pal’s BEI, shared with a recent training class how Pal’s Sudden Service’s Owner/Operators live the company’s mission statement by coaching their employees on the job. David uses… Read more »
Pal’s BEI Client Wins Baldrige National Quality Award
Pal’s Business Excellence Institute congratulates K&N Management as a 2010 recipient of the Baldrige National Quality Award (Press Release) – America’s highest honor for innovation and performance excellence presented annually… Read more »
Thom Crosby on Working with Suppliers
During the Q&A session of the Achieving World-Class Results Training on September 20-21, 2010, Thom Crosby shared how Pal’s Sudden Service works with their suppliers to enable business success. Thom… Read more »
Bill Haslam Gains Insight from Pal’s BEI
Republican candidate for governor of Tennessee, Mayor Bill Haslam of Knoxville, spent time on September 10th learning how area businesses have improved quality, efficiency and their bottom line, after completing courses… Read more »