July 22 TSBDC / KOSBE Webinar on Identifying Your Opportunities to Improve “Identifying Your Opportunities to Improve” – Part 1 “Identifying Your Opportunities to Improve” – Part 2 Related Files: July 22 – TSBDC/KOSBE Webinar – Identifying Your Opportunities to ImproveDownload Identify a Key Operations Excellence Project FormDownload Identify a Key Operations Excellence Project Form ExampleDownload Charter FormDownload Charter Form ExampleDownload
September 11 @ 1:00 pm - October 23 @ 5:00 pm EDT Spectacular Customer Service – 3 parts – Sep 11, 25 (1 PM-5 PM ET), & Oct 23 (1-3 PM ET)
September 12 @ 1:00 pm - October 10 @ 5:00 pm EDT AWCR – Public – 5 parts – Sep 12, 19, 26, Oct 3, & 10 (1pm-5pm ET)
October 2 @ 2:00 pm - October 30 @ 5:00 pm EDT Training to 100% – 3 parts – Oct 2, 16, 30 (2pm-5pm ET)
October 11 @ 9:00 am - October 25 @ 12:00 pm EDT LEAN for Service and Healthcare – 3 parts – Oct 11, 18, & 25 (9 AM – 12 Noon)
November 7 @ 1:00 pm - December 12 @ 5:00 pm EST AWCR – Public – 5 parts – Nov 7, 14, 28, Dec 5, & 12 (1pm-5pm ET)
January 10, 2024 @ 1:00 pm - February 7, 2024 @ 5:00 pm EST AWCR – Public – 5 parts – Jan 10, 17, 24, 31, & Feb 7 (1 – 5 PM ET)
