McClaskey Excellence Institute

LEAN for Service and Healthcare – 3 parts – Aug 6, 13, & 27 (1 – 4 PM ET)

Virtual, Web-Based Classes with a Live Instructor

Virtual, web-based class with a live instructor This is a 3 part series: Aug 6 - 1pm-4pm Aug 13 - 1pm-4pm Aug 27 - 1pm-4pm * Times listed are Eastern Standard Time Cost: $725 Putting LEAN to Work in Your Business Description GET RID OF WASTE! Rapidly increase efficiency and reduce costs while improving service. ... Read more »

Spectacular Customer Service – 3 parts – Sep 17, 24, & Oct 8 (1-4 PM ET)

Virtual, Web-Based Classes with a Live Instructor

This class is split up into 3 parts Sep 17 - 1-5 pm Sep 24 - 1-5pm Oct 8 - 1-3pm Cost: $725 Virtual, web-based class with a live instructor Learn how extraordinary organizations create life-long customers through spectacular customer service. Description What can you give your customers that makes them want to come back... Read more »