McClaskey Excellence Institute

Spectacular Customer Service – 3 parts – Sep 11, 18 & Oct 2 (1-4 PM ET)

Virtual, Web-Based Classes with a Live Instructor

This class is split up into 3 parts Sep 11 - 1-5 pm Sep 18 - 1-5pm Oct 2 - 1-3pm Cost: $725 Virtual, web-based class with a live instructor Learn how extraordinary organizations create life-long customers through spectacular customer service. Description What can you give your customers that makes them want to come back... Read more »

LEAN for Service and Healthcare – 3 parts – Oct 23, 30, & Nov 6 (1PM – 4PM ET)

Virtual, Web-Based Classes with a Live Instructor

Virtual, web-based class with a live instructor This is a 3 part series: Oct 23 - 1pm-4pm Oct 30 - 1pm-4pm Nov 6 - 1pm-4pm * Times listed are Eastern Standard Time Cost: $725 Putting LEAN to Work in Your Business Description GET RID OF WASTE! Rapidly increase efficiency and reduce costs while improving service. ... Read more »

Tri-Cities Quality Forum

McClaskey Excellence Institute Kingsport, TN, United States

Save the date for the Tri-Cities Quality Forum to be held on Thursday, November 14, 2024 from 1-5 PM on Zoom. This annual, free event is held on National Quality Day to connect leaders across the nation with quality experts. Speakers will be announced soon. Don't miss your chance to reserve your spot! Use this... Read more »