McClaskey Excellence Institute

AWCR – Public – 5 parts – Nov 7, 14, 28, Dec 5, & 12 (1pm-5pm ET)

Virtual, Web-Based Classes with a Live Instructor

Virtual, web-based class with a live instructor This is a 5 part series: Nov 7 - 1pm-5pm Nov 14 - 1pm-5pm Nov 28 - 1pm-5pm Dec 5 - 1pm-5pm Dec 12 - 1pm-5pm * Times listed are Eastern Standard Time Cost: $975 Achieving World-Class Results Our most popular class delivered to thousands of leaders around... Read more »

Spectacular Customer Service – 3 parts – Sep 11, 18 & Oct 2 (1-4 PM ET)

Virtual, Web-Based Classes with a Live Instructor

This class is split up into 3 parts Sep 11 - 1-5 pm Sep 18 - 1-5pm Oct 2 - 1-3pm Cost: $725 Virtual, web-based class with a live instructor Learn how extraordinary organizations create life-long customers through spectacular customer service. Description What can you give your customers that makes them want to come back... Read more »

LEAN for Service and Healthcare – 3 parts – Oct 23, 30, & Nov 6 (1PM – 4PM ET)

Virtual, Web-Based Classes with a Live Instructor

Virtual, web-based class with a live instructor This is a 3 part series: Oct 23 - 1pm-4pm Oct 30 - 1pm-4pm Nov 6 - 1pm-4pm * Times listed are Eastern Standard Time Cost: $725 Putting LEAN to Work in Your Business Description GET RID OF WASTE! Rapidly increase efficiency and reduce costs while improving service. ... Read more »