McClaskey Excellence Institute

AWCR – Public – 4 parts July 14, 21, 28, and Aug 4 (8am – 12pm EDT for each day the class meets)

Virtual, Web-Based Classes with a Live Instructor

Virtual, web-based class with a live instructor This is a 4 part series: July 14 - 8am-12pm July 21 - 8am-12pm July 28 - 8am-12pm Aug 4 - 8am-12pm * Times listed are Eastern Standard Time Achieving World-Class Results Our most popular class delivered to thousands of leaders around the world Proven Path to go... Read more »

Spectacular Customer Service – July 16 (8am-5pm EDT)

Virtual, Web-Based Classes with a Live Instructor

Virtual, web-based class with a live instructor Learn how extraordinary organizations create life-long customers through spectacular customer service. Description What can you give your customers that makes them want to come back more often, brag to others about how great your organization is, and have no additional ongoing costs? The answer: spectacular customer service. Based... Read more »

LEAN – 2 parts – July 22 and 29 (1pm-5pm EDT for each day the class meets)

Virtual, Web-Based Classes with a Live Instructor

Virtual, web-based class with a live instructor This is a 2 part series: July 22 - 1pm-5pm July 29 - 1pm-5pm * Times listed are Eastern Standard Time Putting LEAN to Work in Your Business Description GET RID OF WASTE! Rapidly increase efficiency and reduce costs while improving service.  Use Lean tools to do all... Read more »

AWCR – Public – 4 parts Aug 6, 13, 20, and 27 (1pm – 5pm EDT for each day the class meets)

Virtual, Web-Based Classes with a Live Instructor

Virtual, web-based class with a live instructor This is a 4 part series: Aug 6 - 1pm-5pm Aug 13 - 1pm-5pm Aug 20 - 1pm-5pm Aug 27 - 1pm-5pm * Times listed are Eastern Standard Time Achieving World-Class Results Our most popular class delivered to thousands of leaders around the world Proven Path to go... Read more »