McClaskey Excellence Institute

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AWCR – Public – 5 parts – Sept 21, 28, Oct 5, 12, and 26 (1pm-5pm EDT for each day the class meets)

Virtual, Web-Based Classes with a Live Instructor

Virtual, web-based class with a live instructor This is a 5 part series: Sept 21 - 1pm-5pm Sept 28 - 1pm-5pm Oct 5 - 1pm-5pm Oct 12 - 1pm-5pm Oct 26 - 1pm-5pm * Times listed are Eastern Standard Time Achieving World-Class Results Our most popular class delivered to thousands of leaders around the world... Read more »

LEAN – 2 parts – Sept 23 and Oct 7 (1pm-5pm EDT for each day the class meets)

Virtual, Web-Based Classes with a Live Instructor

Virtual, web-based class with a live instructor This is a 2 part series: Sept 23 - 1pm-5pm Oct 7 - 1pm-5pm * Times listed are Eastern Standard Time Putting LEAN to Work in Your Business Description GET RID OF WASTE! Rapidly increase efficiency and reduce costs while improving service.  Use Lean tools to do all... Read more »

Spectacular Customer Service – 2 parts – Sept 29 and Oct 13 (1pm-5pm EDT)

Virtual, Web-Based Classes with a Live Instructor

This class is split up into 2 parts Sept 29 - 1-5 pm Oct 13 - 1-5pm Virtual, web-based class with a live instructor Learn how extraordinary organizations create life-long customers through spectacular customer service. Description What can you give your customers that makes them want to come back more often, brag to others about... Read more »

Training to 100% – 2 parts – Oct 6 and Oct 27 (1pm-5pm EDT for each day the class meets)

Virtual, Web-Based Classes with a Live Instructor

Virtual, web-based class with a live instructor This is a 2 part series: Oct 6 - 1pm-5pm Oct 27 - 1pm-5pm * Times listed are Eastern Standard Time Training to 100%. Every organization trains. But very few organizations train to 100%.  Training itself does not differentiate you or give you a competitive advantage. Leaders of... Read more »