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  • McClaskey Excellence Institute   formerly Pal's BEI
  • Courses
    • Course Catalog
    • Public Course Schedule
    • Calendar
    • Register for Public Classes or Get more Information on Private Classes and Consulting
    • Hotels and Attractions
  • Services
    • Consulting
    • Professional Development Courses
    • Private Classes
    • Executive Coaching
    • Keynote/Conference Speaker
  • About
    • Why McClaskey Excellence Institute?
    • Our History
    • FAQs
    • Our Team
  • Resources
    • Blog
    • Recommended Books
    • Shop
  • Webinars
  • Contact

eBooks

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  • It's All in The Details e book

    Customer Service Experience: It’s All in the Details

    $5.00
    Buy this eBook Today

Upcoming Events

Sep 11
September 11 @ 1:00 pm - October 23 @ 5:00 pm EDT

Spectacular Customer Service – 3 parts – Sep 11, 25 (1 PM-5 PM ET), & Oct 23 (1-3 PM ET)

Sep 12
September 12 @ 1:00 pm - October 10 @ 5:00 pm EDT

AWCR – Public – 5 parts – Sep 12, 19, 26, Oct 3, & 10 (1pm-5pm ET)

Oct 2
October 2 @ 2:00 pm - October 30 @ 5:00 pm EDT

Training to 100% – 3 parts – Oct 2, 16, 30 (2pm-5pm ET)

Oct 11
October 11 @ 9:00 am - October 25 @ 12:00 pm EDT

LEAN for Service and Healthcare – 3 parts – Oct 11, 18, & 25 (9 AM – 12 Noon)

Nov 7
November 7 @ 1:00 pm - December 12 @ 5:00 pm EST

AWCR – Public – 5 parts – Nov 7, 14, 28, Dec 5, & 12 (1pm-5pm ET)

Jan 10
January 10, 2024 @ 1:00 pm - February 7, 2024 @ 5:00 pm EST

AWCR – Public – 5 parts – Jan 10, 17, 24, 31, & Feb 7 (1 – 5 PM ET)

View Calendar

All classes are: Virtual, Web-Based (we come to you), and Instructor-led. All times noted are Eastern Times. Any questions: Email: DavidMcClaskey@McClaskeyExcellence.com

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