All classes are: Virtual, Web-Based (we come to you), and Instructor-led. All times noted are Eastern Times. Any questions: Email: DavidMcClaskey@McClaskeyExcellence.com

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Become Inspired. Be Extraordinary.

Join Us for One of Our Classes.

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Formerly
Known as

Pals’ BEI is now re-branded as
McClaskey Excellence Institute

eBooks

Customer Service Experience: It’s All in the Details

Upcoming Classes

AWCR – Public – 4 parts Sept 2, 9, 23, and 30 (8am – 12pm EDT for each day the class meets)

Training to 100% – 2 parts – Sept 24 and Oct 1 (1pm-5pm EDT for each day the class meets)

AWCR – Public – 4 parts – Oct 6, 13, 20, and 27 (1pm-5pm EDT for each day the class meets)

LEAN – 2 parts – Oct 22 and 29 (1pm-5pm EDT for each day the class meets)

Spectacular Customer Service – Oct. 28 (8am-5pm EDT) (12-1 break for Lunch)

AWCR – Public – 4 parts – Nov 3, 10, 17, and 24 (1pm-5pm EDT for each day the class meets)

AWCR – Public – 4 parts – Dec. 1, 3, 8, and 10 (1pm-5pm EDT for each day the class meets)

Join Us for One of Our Classes.