“The class taught concepts that can be applied to any industry to improve outcomes. I’m excited to get back to work to implement changes to improve resident & associate experiences”
Upcoming Classes
April 2021
May 2021
June 2021
AWCR – Public – 5 parts – April 6, 13, 20, 27, and May 4 (1pm-5pm EDT for each day the class meets)
April 6 @ 1:00 pm - May 4 @ 5:00 pm
AWCR – Public – 5 parts – May 5, 12, 19, 26, and Jun 2 (1pm-5pm EDT for each day the class meets)
May 5 @ 1:00 pm - June 2 @ 5:00 pm
LEAN – 2 parts – May 6 and 20 (1:15pm-5pm EDT for each day the class meets)
May 6 @ 1:15 pm - May 20 @ 5:00 pm
AWCR – Public – 5 parts – Jun 1, 8, 15, 22, and 29 (1pm-5pm EDT for each day the class meets)
June 1 @ 1:00 pm - June 29 @ 5:00 pm
Training to 100% – 2 parts – Jun 3 and 17 (1:15pm-5pm EDT for each day the class meets)
June 3 @ 1:15 pm - June 17 @ 5:00 pm
Spectacular Customer Service – 2 parts – Jun 10 and 24 (1:15pm-5pm EDT)
June 10 @ 1:15 pm - June 24 @ 5:00 pm
All classes are: Virtual, Web-Based (we come to you), and Instructor-led. All times noted are Eastern Times. Any questions: Email: DavidMcClaskey@McClaskeyExcellence.com