“The class taught concepts that can be applied to any industry to improve outcomes. I’m excited to get back to work to implement changes to improve resident & associate experiences”
Upcoming Classes
May 2022
July 2022
September 2022
October 2022
Achieving World-Class Results – Arabic Language Only – May 17, 24, 31, June 7, 14 (5-9PM KSA time)
May 17 @ 5:00 pm - June 14 @ 9:00 pm
AWCR – Public – 5 parts – July 14, 21, 28, Aug 4, and 11 (1pm-5pm EDT for each day the class meets)
July 14 @ 1:00 pm - August 11 @ 5:00 pm
AWCR – Public – 5 parts – Sept 13, 20, 27, Oct 4, and 11 (1pm-5pm EDT for each day the class meets)
September 13 @ 1:00 pm - October 11 @ 5:00 pm
LEAN for Service and Healthcare – 3 parts – Sept 14, 28, and Oct 12 (1pm-4pm EST for each day the class meets)
September 14 @ 1:00 pm - October 12 @ 4:00 pm
Training to 100% – 3 parts – Sept 19, Oct 3, 17 (2pm-5pm EST for each day the class meets)
September 19 @ 2:00 pm - October 17 @ 5:00 pm
Spectacular Customer Service – 3 parts – Oct 18, Nov 1, 15 (1pm-4pm EST)
October 18 @ 1:00 pm - November 15 @ 4:00 pm
AWCR – Public – 5 parts – Oct 19, 26, Nov 2, 9, and 16 (1pm-5pm EDT for each day the class meets)
October 19 @ 1:00 pm - November 16 @ 5:00 pm
All classes are: Virtual, Web-Based (we come to you), and Instructor-led. All times noted are Eastern Times. Any questions: Email: DavidMcClaskey@McClaskeyExcellence.com