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DTSTART;TZID=America/New_York:20200714T080000
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SUMMARY:AWCR - Public - 4 parts July 14\, 21\, 28\, and Aug 4 (8am - 12pm EDT for each day the class meets)
DESCRIPTION:Virtual\, web-based class with a live instructor\nThis is a 4 part series:\n\nJuly 14 – 8am-12pm\nJuly 21 – 8am-12pm\nJuly 28 – 8am-12pm\nAug 4 – 8am-12pm\n\n* Times listed are Eastern Standard Time \n\nAchieving World-Class Results \nOur most popular class delivered to thousands of leaders around the world \nProven Path to go from Ordinary to Extraordinary \nThe most important thing any business can do is to delight its customers so that they will come back and proactively give positive recommendations. You already have great products and services because you already have repeat business. All you have to do to get more repeat business and more positive recommendations is to deliver your products and services to your brand standard\, every time. This class will teach you a proven path to do that. The class will teach all the steps in the process to take your organization from ordinary to extraordinary operations. The steps will be illustrated by role model examples from alumni organizations of this class and Baldrige winning companies. In essence\, this class teaches a proven path to maximize the economic impact from your existing operations that you are already paying for. So if you would like to make more money and have more impact with less hassle\, this class is for you. \nLike all McClaskey Excellence Institute classes\, this class is designed for on-the-job use and immediate implementation using straightforward and proven practices. Between each of the four\, half-day sessions\, a hands-on assignment will be given so that you can actually start to design and pilot some of the key concepts that you have learned during the class sessions. This class is applicable to any type of organization and business. \nSome (there are many more key take aways) of the Key Topics Covered during the class: \n\nThinking Differently that Creates Excellence\n\nThe key paradigms that enables leaders to create excellence\nHow leaders of extraordinary organizations think differently than leaders of ordinary organizations\n\n\nFocus Excellence\n\nUsing your Mission to focus everything an organization does\nThe Role of the Operations Leader\n\n\nPeople Excellence\n\nEnabling high accuracy\, engagement\, and productivity\, while achieving low turnover\nConcepts extraordinary companies use that makes their hiring process more effective\nHow to enable your people to precisely follow the steps of your process\, every time\, because they want to\nTraining to 100%\nSetting up an environment for 100% success\nMaking full use of employees’ time and talent\nDelivering legendary customer service\n\n\nProcess Excellence\n\nDesigning processes that are both simple and excellent\nDesigning processes for 100%\nSustaining improvements over the long term\n\n\n\n  \nWho should attend: \n\nOrganization owners and leaders\nOperations leaders at all levels\nManagers and assistant managers\nHR directors and trainers\n\nSign Up For Class
URL:https://mcclaskeyexcellence.com/course/awcr-july-14-21-28-aug-4/
LOCATION:Virtual\, Web-Based Classes with a Live Instructor
ORGANIZER;CN="David McClaskey":MAILTO:DavidMcClaskey@McClaskeyExcellence.com
GEO:35.5174913;-86.5804473
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